Are you trying to build a call center “A team?” Use our industry-leading call center assessments to find and hire
We conduct interviews leveraging our assessment tool and our expertise to provide the best of the candidates to your organization. In the case of immediate opening, we have our data bank to refer to. Our professionals maintain a list of candidates, specific to your industry. This list is constantly updated to keep all the details in check.
The outsourced payroll services we offer are designed to meet the requirements of the tax and labor law, as well as the needs of management and the finance function of a company. The reliable and flexible payroll program offers comprehensive information on personal and salary details for the employees of a business.
ContactsPlus can help small and large businesses alike assess or re-assess existing organizational structures. Our suite of OD services will provide both management and staff within your organization with the tools needed to work in an effective and cohesive way, and to provide the best results possible for your organization.
ContactsPlus customer & agent satisfaction surveys are backed by years of research and data collection. Many of our certified centers of excellence continuously use these surveys to monitor levels of satisfaction
ContactsPlus Call Center Learning Assessment is designed for organizations that want to understand how effectively their learning programs equip agents to serve customers. The output of our Assessment is a set of recommendations for building a more effective learning program.