Certified Call Center Supervisor Program
Program Overview
This vocational training and certification will grant the participant an international license in the contact center industry from The College of Call Center Excellence, USA. This program will transform your supervisor into real leader who can make impact, exponential results in team performance and achieving call center goals.
The program will be delivered via virtual webinar using our theme “ Fun and Learning ””. The program is interactive which includes coaching simulation sessions, workshops , group discussion, quality calibration session, individual assessment, knowledge sharing and games, surveys, and more to ensure the engagement and return on investment (ROI).
Delivery Methods
On-Site - Corporate (Courses that are held at your contact center site and are tailored to your timing and content needs)
In-Person - Public (Courses that announced in our training calendar)
Live Webinar (Courses that are held via state-of-the-art Webinar solution and are tailored to your timing and content needs) 
On Demand (Courses that held from the comfort of your own home using state-of-the-art Learning Experience Platform (LXP)
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