The College of Call Center Excellence

The College of Call Center Excellence (CCCE) is the training arm of BenchmarkPortal. CCCE provides  a comprehensive vocational training for all the call center industry, functions and jobs. We are experienced instructors in Contact Center Management in the MENA Region. We believe our experience makes the difference and that sets us and the College of Call Center Excellence apart from everyone else in the market. Many Call Centers aggressively invest in state-of-the-art technology. That’s expected in today’s fast-paced high-tech world. But the companies with world-class Contact Center operations invest equally in the skills development of their most important asset – their people. We’ll help you with training roadmap; Diagnose, Design and Delivery  catered and tailored to help improve the skills and professional capabilities of your Contact Center workforce.